INTRODUCTION

These terms of use govern your purchases from, and your use of, the www.persogifts.com website and forms a contract between you and MB Andora, company registration number 305187090 , Žirmūnų g. 101-39, LT-09115 Vilnius, Lithuania (hereinafter “Persogifts”). By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

CONFIRMATION

Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.

PAYMENT

You may pay with either credit or debit cards. PayPal, Mollie and Stripe banking services manages all of our banking transactions. Persogifts does not store any credit card numbers.

PAYMENT BY CARD

Pay with your credit or debit card securely over the Internet. Your payment is handled by PayPal, Mollie and Stripe with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. There is no extra charge for card payments unless the customer’s bank charges a fee to the customer. When paying by credit / debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Persogifts may automatically cancel your order.

PROMO CODES

Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honoured.

TAXES

All prices shown on the Persogifts website, www.persogifts.com, are including VAT, in accordance with the applicable legislation. Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that Persogifts has no control over these charges and, since these charges are different for different countries, Persogifts cannot predict their amount. Persogifts advises you to contact your local customs office for further information.

ORDERING

Orders made in another person’s name without the person’s consent, will be reported to the authorities. Persogifts holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Persogifts to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.

PERSONALISED PRODUCTS

You provide us with the information or text required to personalise products before the contract is concluded. You are obligated to not share any data if its content breaches third party rights (with particular reference to copyrights, name rights, trademarks), or violates any current laws. You expressly release us from any third party claims associated with this. This also relates to the costs of legal representation required in this regard. We do not check that the data provided is correct with respect to content, and we assume no liability for errors. It is not possible to return or exchange personalised products.

PERSONAL INFORMATION

When shopping with Persogifts we will save some of your data to fulfill your purchase. Persogifts treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. Persogifts may also use cookies, for example in order to improve your experience of the website. You can read more about how we use personal data and cookies here: https://persogifts.com/privacy-policy/

PRODUCT INFORMATION

Persogifts has the right to adjust prices, add additional cost change product assortment and related information without notice. The purpose with product images and information texts made available by Persogifts is to reflect the products as much as possible. While we try to ensure that all content on this website are accurate, errors may occur. Persogifts cannot guarantee that all product images accurately reflect the true appearance of the products, all product images should be seen as illustrations. The product images may differ depending on the color settings on your computer.

DELIVERY AND CANCELLATIONS

Persogifts ships worldwide. Deliveries are made in cooperation with the postal services and their partners. You have the right to cancel purchases within 12 hours by contacting us (info@persogifts.com). In cases where the order has been dispatched, customer cannot cancel the order.

If a product has been discontinued Persogifts has the right to cancel the purchase and refund the paid amount to the customer. Persogifts will notify the customer of a replacement or equivalent products if available.

COMPLAINTS TERMS

It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered, you shall also contact us within 14 days from receiving the product.

Any complaints shall be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for complaint and we will get back to you shortly. Same applies for returns. Defective products returned to Persogifts should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. Persogifts has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund. In the case that a returned product has no errors or faults, Persogifts will send the product back to the customer.

LIABILITY

Persogifts responsibility for errors in connection to delivery is limited to existing conditions of sale. Persogifts bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.

FORCE MAJEURE

Persogifts shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights on the website and in the material published on it are owned by Persogifts. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Persogifts.

USER CONTENT

The www.persogifts.com website may include user generated content, for example social media applications. Persogifts does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.

RETENTION OF TITLE

All products remain in Persogifts property until full payment is made.

FRAUD

All frauds are reported to the authorities and Persogifts reserves the right to cancel the purchase if any suspicion is raised.

GOVERNING LAW AND JURISDICTION

These terms and your use of the www.persogifts.com website are governed by law of Lithuania. To the extent permitted by law, Lithuania courts shall have exclusive jurisdiction of any dispute arising from these terms of use and your use of the website, subject to Mila Cante’s right to prosecute a user at his/her place of residence.

TERMINATION

Persogifts reserves the right to terminate your account and/or your use of the www.persogifts.com website at its sole discretion. For example, if Persogifts suspects that you have breached this terms of use. Such termination can be made without prior notice.

AMENDMENTS

Persogifts may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Persogifts. You should therefore periodically visit this page to review the then current terms to which you are bound.